Unitag Operations Department Preform to Our Airlines Wide Range of Services.

For easy reference we divided theoperations procedures according time chapters as follows:

General /Preflight Procedures

  • Representation of the airlines against Airport authorities, Civil Aviation Authority,
  • Airport management, Governmental entities and offices.
  • Taking care of traffic rights
  • Taking care / maintain airline's slots as well as ask for yearly / period slotsOwn / dedicated staff to manage / escort / in charge of flight built at 3 warehouses
  • (Swissport, Maman & Overseas Commerce)
  • Responsibility of warehousing as well as dealing with GCR, DIP cargo, AVI, PER, PIL,
  • HUM Co-mail, and all other special cargo
  • Ramp car
  • Import / export documentation handling
  • Cargo acceptance according airlines regulations
  • Maintaining "ready for carriage" procedures
  • Weight / volume check
  • DGR acceptance + check
  • Exclusive / dedicated operation center
    IT software + communication as well as data capture according airlines requirements
  • Designated area for airline equipment (ULD, nets, straps and so on)
    Matching local security demands versus airlines regulations (screening, physical
  • examinations, pressure chambers etc.) both to cargo and mail

Flight Procedures

  • Keep turn around schedule according airline slots / demands
  • Dedicated staff to meet aircraft upon arrival to its parking position, taking care that all equipment is ready (stairs, etc.)
  • Escort crew to launch, arranging hotel accommodation when needed, escorting crew through inbound / outbound local passengers' rocedures as well as transfer to any point
  • Supply CPU upon request
  • Taking care for presence of all loading / unloading equipment such as high loaders, converns, steps, etc.)
  • Exclusive guard to secure aircraft doors, holds and surroundings during unloading / loading
  • Taking care for the aircraft push back / tow bar on time
  • Taking care of flight documents such as meteorological reports, flight plan, load sheet, notoc and so on, to be held to crew on time
  • Taking care of fueling upon request
  • Sealing aircraft when crew requested
  • Provide technical support using local companies' experts with this service.

Post Flight Procedure

  • Keep airlines manuals and send operational reports under regular basis
  • Maintain ULD / Straps stock & ULD inventory under weekly basis
  • Sending reports such as FFM, UCM, CPM etc.
  • Custom clearance and forwarding procedures for airline shipments
  • Send airway bill copies of each flight for revenue purposes
  • Handling import documentation and notifying consignee upon shipment arrivals
  • Collect charges of shipment under CC basis
  • Transferring mail from aircraft to post office warehouse / distribution centers
  • Handle ULD lost & found as well as damage check